Network Management

Network Management

Experience a service that ensures proactive network monitoring, rapid incident response, and continuous maintenance. This robust solution reduces downtime, boosts productivity, and allows focus on core activities without IT concerns. Tailored to the needs of growing companies, this affordable and scalable service offers significant cost savings through higher network uptime; while maintaining secure and efficient network operations.

Fault Detection and Troubleshooting:

Proactively monitoring for network faults, errors, and failures allows for quick identification and resolution of issues, leading to significant cost savings and faster resolution times compared to independent fixes, minimizing downtime and service disruptions. KCI Secure works directly with your ISP using escalation channels that aren’t available to end users, allowing us to resolve issues faster and save on operational costs.

Network Configuration Management:

Manage and maintain network device configurations, including routers, switches, firewalls, and access points, to ensure consistency, compliance, and security. KCI Secure implements security controls and measures to protect the network from unauthorized access, data breaches, and cyber threats.

Network Documentation and Inventory Management:

Maintain an accurate inventory and documentation around network assets, configurations, and topology to support network planning, troubleshooting, resiliency, and compliance efforts. Enhance network efficiency through continuous optimization, ensuring peak performance and minimizing service disruptions. KCI Secure provides detailed reporting and analytics, offering valuable insights into network performance and health to support informed decision-making and strategic planning. 

Performance Monitoring and Optimization:

Monitor network performance metrics such as bandwidth utilization, latency, packet loss, and throughput to identify performance bottlenecks, optimize resource allocation, and ensure optimal performance.

Network Auditing and Assessments:

Our comprehensive network auditing service is designed for IT professionals, automating the collection of detailed data across various network devices and providing insights without the need for agents or physical probes. It features robust reporting capabilities, including thorough risk assessments and risk scoring, which help organizations identify and prioritize potential issues. Additionally, it offers IT asset inventories to enhance overall network management.